Privacy, Service & Safety Policy
TripleSpot is committed to providing safe, reliable and trustworthy home services across Chennai. Your privacy, satisfaction and safety are our top priorities.
Privacy Policy
Effective Date: 2024
TripleSpot (“we”, “our”, “us”) is committed to protecting your privacy and maintaining secure handling of customer information.
Information We Collect
- • Name, phone number and address through booking forms
- • Communication details via phone or WhatsApp
- • Usage data collected using Google Analytics (GA4)
- • Google Ads interaction and conversion data
Data Sharing & Security
We do not sell or rent your personal information. Customer details are only shared with assigned service professionals and trusted analytics or advertising platforms when required.
Cookies & Analytics
We use cookies and analytics tools to understand website traffic, improve user experience and optimize our services.
Customer Rights
Customers may request access, correction or deletion of their personal information by contacting us directly.
Contact:
triplespot@gmail.com
+91 9176765545
Service Policy & Terms
Warranty
Most services include up to 30 days workmanship warranty.
Spare Parts
Spare parts and materials are charged separately from service fees.
Booking & Cancellation
Customers can cancel before technician arrival. Visiting charges may apply after arrival.
Visiting Charges
₹199 may apply if inspection is completed but service work is not proceeded.
Refund Policy
Eligible refunds are processed within 3–5 business days.
Payment Options
Cash and UPI payments are accepted after service completion.
Safety & Conduct Policy
Technician Verification
All technicians are verified and carry identification details.
Professional Conduct
Technicians are expected to maintain respectful and professional behaviour at all times.
Customer Protection
Customers can report any issue or misconduct and complaints will be reviewed seriously.
Trusted Home Services Across Chennai
TripleSpot focuses on reliable service quality, transparent pricing, customer privacy and safe technician support for homes and businesses across Chennai.